Using Behavioural Styles as a Middle Manager

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Let me tell you about a story about a middle manager I coached recently on Behavioural Styles. He was a successful middle manager but had one major problem. His problem was the fact that he was often frustrated by certain members of his team. It wasn’t major frustrations, it was the small niggly things. He didn’t often let his frustrations show but these small niggly things could at times mount up and when they mounted up he could ‘snap’ and become aggressive. He was a go-getter/director. He was fast paced and wanted things done quickly. He had certain goals and there were times he felt he wasn’t getting the best from his team. Two people on his team were a bit more relaxed than him. They took their time on certain tasks often pondering over the process and making sure they completed the task accurately, being perfectionists. This was fine most of the time, but when there were very strict deadlines, the manager got really frustrated. When I was coaching him, the ‘penny dropped’. He realised these 2 people were Thinkers/Examiners/Analysts and needed perfection. They needed to know all the information and they took their time. In understanding this, he realised it was their behaviour and not their personality and that he wasn’t going to change them. He realized he had to give them more time and give them a simpler checklist so they weren’t caught up in the detail. In changing his thought process, his frustrations stopped. He became more patient and he understood what made them tick.


Being a middle manager is really difficult. Not only do you need to understand your team, but also your managers. If you understand behavioural styles, you will be able to connect with people on all levels more effectively. You will be able to adapt to their behaviour and won’t be as frustrated. If you want to know more, give me a call or email me. I will be able to coach you and your teams on Behavioural Styles so you can connect. I use on-line assessments where not only do you fill in the assessment, your observers do too. If it were just you who filled in the assessment, you would only get your perception of yourself. In getting the observers to fill it in, you get other people’s perception. We are not one behaviour entirely. We are different intensities of the 4 behaviours. I we inderstand when we change our behaviour and when other people act in a certain behaviour we can adapt to their needs.

To find out more, I can come in and train your whole team on Behavioural Styles  or you could attend my next open workshop on Tuesday 23rd October.  Knowing Behavioural Styles is very powerful and helps you connect with people, whether you work with them, they are a potential client or a current client. Call me so we can discuss how I can help your team build relationships to build your business.