I remember my first job in recruitment. I ended up managing a team when I had only been in the position for 3 months. There was a lady I had to manage who really annoyed me. She was extremely sweet, but took forever when having conversations with her clients and candidates. We had very high targets to meet and she didn’t understand she had to hit them fast. She wanted to giggle and laugh with the candidates, wanted to have fun, long lunches and just didn’t get the job done, and done quickly, which was my expectation.
In the short term, I didn’t see her being successful for the company. However, in the long term, she ended up being a great asset to the team. She just went about things differently to me. I wanted to get results and get the job done quickly. She wanted to have fun and really get to know the person, having long conversations. To me, this was a waste of time and as I said - it annoyed me.
If I knew then what I know now, I would have been able to work more productively with her. She was mainly interested in the person, looking after them, caring for them whilst also having fun. I was interested in the results and making sure we got the job done. I needed to understand how to work better with her, be patient, give her more time and understand her way of dealing with people. Both of us were successful, we just needed to understand that we approached things differently.
When working with colleagues, we need to work out who they are, why they do what they do and then we can build our relationship, as colleagues, much more effectively. We work with other people for so many hours during the week... wouldn’t it be much more pleasant to have a positive working atmosphere, getting the most out of others, rather than being frustrated and getting worked up because they do things differently. If you truly understand why people behave in the way they do, you will build relationships at a much faster pace.
“Once you truly know about people, you will succeed at work and in life.”
To find out more about how to build relationships, with your colleagues, candidates and clients, I can come and coach your team in a safe, comfortable environment that is conducive for learning.